Refund Policy for NEHMTECH
Last Updated: January 3rd 2024
Introduction
Thank you for shopping at NEHMTECH. We appreciate the fact that you like to buy the tech courses we offer at nehmtech.com. We also want to make sure you have a rewarding experience while exploring, evaluating, and purchasing our courses.
As with any shopping experience, there are terms and conditions that apply to transactions at NEHMTECH. The main thing to remember is that by placing an order or making a purchase at NEHMTECH, you agree to the terms set forth below along with NEHMTECH’s Privacy Policy and Terms of Service.
General Conditions
We offer refunds for our courses under the following conditions:
- Refund requests must be made within 7 days of purchase.
- The course must not have been completed or excessively accessed (as determined by NEHMTECH).
- Refunds are only available for courses purchased directly through the NEHMTECH website.
Non-Refundable Circumstances
The following circumstances typically do not qualify for a refund:
- Courses that have been completed or where a significant portion of the course content has been accessed.
- Courses purchased through third-party providers or resellers.
- Any courses for which a certificate of completion has already been issued.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Email refund@nehmtech.com with your order details, including your order number and the email address used to make the purchase.
- Please include a brief explanation of why you are requesting a refund.
Refund Processing
Upon receiving your refund request, we will review it to ensure it meets our Refund Policy conditions. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@nehmtech.com.
Exceptions
Notwithstanding the above, NEHMTECH may, at its discretion, consider refunds in exceptional circumstances.
Changes to Our Refund Policy
We reserve the right to amend this refund policy at any time by posting a new version on our website. It is your responsibility to check our website periodically for changes to this policy.
Contact Us
If you have any questions about our Refund Policy, please contact us:
- Email: info@nehmtech.com
- Phone: +254707967928